I have made a qualifying purchase but I don’t see the Boston Points in my account. How can that be? : BLocal Users

I have made a qualifying purchase but I don’t see the Boston Points in my account. How can that be? Print

Modified on: Thu, 25 Mar, 2021 at 2:03 PM

Boston Points are added to your balance only after a payment was confirmed through our third party vendor, Plaid, and was verified as a qualifying purchase under a reward offer you joined.

This process can take up to 10 business days and the Boston Points should appear in your account in the app once it’s done.

If by the end of the 10 business days you still haven’t received your Boston Points, please contact support.blocal@colu.com for support.

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I have made a qualifying purchase but I don’t see the Boston Points in my account. How can that be? Print

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